I was walked to the back of the spa to the changing rooms, which is exactly as expected. However, it was several minutes before they sent someone to check in with me. When I arrived for my appointment, the staff were busy helping another client, so I stepped away to allow for privacy. I visit the spa at Choctaw a couple of times a year for a massage and time relaxing in the calming area. I am hoping that the other pool might be for the older crowd. I will say that the Sky Tower is definitely a younger crowd vibe with the 20-30 year olds hanging out and a lot of techno music, but we still had fun. Our room was immaculate and a great location. What a different Phyllis made in all of our attitudes. I was scheduled for a total knee replacement the following week, so this meant the world to me. I went back and Phyllis took care of me! This girl not only got me a room immediately, she also moved me to the Sky Tower where the pool was located. They were surprised and suggested I go back and hopefully get someone nicer. I walked away to Rewards Desk and told them how I was treated. This is not the first impression you want to leave. Give this lady a job cleaning toilets and away from people. She replied 'I heard you before, but there's just a lot of work involved when someone is paying cash'. Again, I let her know it was my 60th birthday because I really just wanted her to smile and say happy birthday. I let her know that I was providing a credit card for incidentals. I told her I wanted to pay cash to which she said housekeeping would have to come check over the room the next day.

She said 'you don't even have a room, rooms aren't ready until 3 pm'. She said 'what do you mean a good room?' I said, well you know, with a decent view. I sheepishly asked if it was a good room. We found about about the pool being closed but she said there is a new pool, but our room was 'over there' as she swung her arm in the direction of our room. We booked this hotel not realizing the pool that we have loved in the past was closed for renovation. Wyndham Grand Cancun All Inclusive Resort & Villas.The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.Hotels near Southeastern Oklahoma State University.Hotels near (DFW) Dallas/Fort Worth International Airport.Choctaw Casino Resort - Durant Features.Hotels near Choctaw Casino Resort - Durant.

Choctaw casino resort durant map